About Us

You need a payment processor you can trust. A partner that can support the vision you have for your business—large or small. That may include versatility and flexibility when it comes to payment processing. Or a robust process that can protect you as you grow.

Since 1997, ProPay has provided simple, secure and affordable payment solutions for organizations ranging from small, home-based entrepreneurships to multi-billion-dollar enterprises requiring complex payment solutions. ProPay’s ProtectPay® platform provides software integrators, payment facilitators and SaaS providers with all the tools necessary to easily implement payments processing. As a leading provider of complete end-to-end payment security solutions, ProPay helps reduce the client organization’s risk of sensitive payment data compromise. ProPay is a wholly owned subsidiary of TSYS (NYSE: TSS) and is a leader in payment data security.

While other companies sponsor and process transactions for Payment Facilitators, this is all too often the only service they deliver. ProPay’s ProFac Express℠ allows you to immediately take advantage of our online application, instant boarding, underwriting, and processing solutions built upon years of experience. ProPay provides you with secure payment processing solutions, along with all of the services and people necessary to operate a successful Payment Facilitator model.

From online applications with instant boarding, to split settlement, accounting and merchant funding, no liability, full liability, your brand or ours, we've got you covered.

Direct Selling Association

Partner of the Year
U.S. 2003

Direct Selling Association

Partner of the Year
Canada 2009

ETA ISO of the Year


ECommerceByte's Top Seller's Choice Award


Meet the Team


Dave Duncan


Dave Duncan - President

Mr. Duncan has over 20 years of experience in the payments industry. He joined TSYS in 1997 and was General Manager of TSYS Brazil before becoming Chief Operations Officer with ProPay. He was integral in TSYS’ expansion into Japan and China and entry into direct merchant acquiring in the US.

LinkedIn Bio

Ryan Oakes

Chief Operating Officer

Ryan Oakes - Chief Operating Officer

Mr. Oakes joined ProPay in 2005 as VP of Product Management. Responsible for ProPay’s international expansion efforts and shift in focus to mobile products, he has over 15 years of experience in technology-driven financial services. He holds an MBA from Brigham Young University.

LinkedIn Bio


Thomas Hortin

Chief Financial Officer

Thomas Hortin - Chief Financial Officer

Mr. Hortin joined ProPay in 2007. He has over 14 years experience in Finance and Accounting. He is currently leading the Finance & Accounting Department. He began his career working for Banta Corporation. Tom graduated with a Bachelor’s Degree in Accounting from Utah Valley University.

LinkedIn Bio


Mike Cottrell

Vice President Sales & Marketing

Mike Cottrell - VP of Sales & Marketing

Mr. Cottrell has over 20 years of experience in the payments industry. Prior to joining ProPay in 2014, he was Chief Business Development Officer for TriSource Solutions where he was responsible for leading product and the agent and ISO programs.

LinkedIn Bio

Career Opportunities

ProPay provides innovative payment solutions for businesses of all sizes ranging from small, home-based businesses to large enterprises. ProPay offers positions in the following areas ...


Customer Service (multi-lingual needs)

Technical (engineering, design, testing)

Product Management

Project Management




Risk Management


Payments is our passion – The energy, enthusiasm, and customer commitment of the ProPay team to payment solutions are the key reasons why ProPay has raised the bar and is leading the industry with innovative payment solutions.

The best employees in industry – ProPay employees make the difference. Their drive, determination and commitment to excellence contribute to the ProPay difference.

ProPay, a TSYS Company, expects team members to give their best every day. In return, we are committed to providing outstanding compensation and benefits packages.

Our benefits package is one of the most competitive in our industry. We expect a lot from our team members, and in return, they are rewarded through competitive compensation and benefits including, but not limited to:

Healthcare Plans

Basic Insurance Plans

Flexible Spending Accounts

Wealth Building Plans

Balance in Work and Family Life


Paid Days Off (PDO)

Family Education Time

Adoption Assistance

Tuition Assistance

 See Job Opportunities

News and Press Releases

News Articles

Address: 3400 Ashton Blvd #200, Lehi, UT 84043
Phone: 801-341-5300
Hours: 6:30 a.m. - 7:00 p.m. MST

For more information about our Payment Processing solutions, call 888.227.9856 or email sales@propay.com.

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