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We're here to help.

Here in the ProPay Support Center you'll find the information you need to run a successful small business. From our Getting Started section to the many support topics in our Knowledge Center, the tools are here for you to make the most of your ProPay Account. If you can't find the answer to your question you can always get in touch with us by phone, live chat or email on weekdays between 6:30 a.m. and 7:00 p.m. MST.

Hover over the tiled images below to find the resources you need.

Getting Started

Signing up, logging in, password resets, processing credit cards, using the ProPay App and more...

Get Started

Getting Started

Knowledge Center

Find answers to your ProPay questions here. FAQs on all aspects of your account, including your ProPay Card...

Go to Knowledge Center

Knowledge Center

Good Business Practices

We've been in this business for 20 years and have some tips to help your small business run more smoothly ...

Learn More

Good Business Practices

Identity Verification and Fraud Prevention

Identity verification, fraud prevention, chargebacks, transaction validation and more. We can help answer questions about the many layers of risk management associated with a merchant account.

Learn More

Identity Verification and Fraud Prevention

Video Tutorials

Step-by-step video tutorials to help you take full advantage of your ProPay Account. Our videos cover many topics, including: Logging in to your account, processing an online payment, using your ProPay JAK mobile card reader, using ProPay with QuickBooks, and much more.

Go to Tutorials

Video Tutorials

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